What are some of the expenses that an organization might experience either during or after a crisis? Provide TWO examples.
Emergency response and continuity costs:
immediate expenses such as overtime and temporary staffing, emergency supplies and equipment, rapid facility repairs, alternative workplace or relocation costs, and emergency communications to keep operations running.
Recovery, legal, and reputational costs:
costs to repair or replace damaged assets, business interruption losses (lost revenue), insurance deductibles, legal and regulatory fees or fines, vendor penalties, and crisis communications/public relations to rebuild reputation.
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