Dara Khosrowshahi, CEO of Uber, Inc., is prescribing new policies and operating procedures to aid management’s task of implementing strategy. Of the following, what would be the least likely justification for any new policy or procedure?
Doing so provides top-down guidance to operating managers, supervisory personnel, and employees regarding how to alter past practice and how things need to be done now.
Doing so may counteract tendencies for some people to resist change-most people refrain from violating company policy or going against recommended practices and procedures without first gaining clearance or having strong justification.
Doing so promotes the creation of a can-do work climate that facilitates good strategy execution.
Doing so helps to build employee commitment to adopting best practices and using the tools of TQM and Six Sigma.
Doing so helps to enforce consistency in how particular activities are performed.
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