As outlined by Kiechel (2012), all eras of modern Management thought have the focus of improving…

➤ Why did management shift from Taylorist control to human relations in the mid-1900s?
Because strict Taylorist approaches raised efficiency but ignored human motivation and creativity. Evidence like Hawthorne studies, wartime change, and a growing service economy exposed limits of control. Managers adopted psychology, participative practices, and employee well-being to sustain productivity, reduce turnover, and support innovation in more complex work environments.