Stakeholders are all the people who stand to gain or lose by the policies and ctivities of a business and whose concerns the business needs to address. Describe 10 of them.
Shareholders / Owners:
Provide capital and expect returns (dividends, capital growth); concerned with profitability, governance, and long-term value.
Employees:
Work for the organisation and depend on it for wages, benefits, job security and career development; concerned with working conditions and fair treatment.
Customers:
Purchase goods or services and seek value, quality, safety and reliable support; their satisfaction drives revenue and reputation.
Suppliers:
Provide inputs, materials or services; concerned with timely payments, long-term contracts, fair terms and stable demand.
Creditors / Lenders:
Extend loans or credit and expect repayment with interest; concerned with the company’s solvency, cash flow and risk management.
Government / Regulators:
Enforce laws, collect taxes and regulate industry practices; concerned with legal compliance, public policy goals and consumer protection.
Local Community:
Residents and local institutions affected by the business’s operations; concerned with employment opportunities, environmental impact and community development.
Trade Unions:
Represent employees’ collective interests; concerned with wages, working conditions, bargaining rights and dispute resolution.
Business Partners / Allies:
Joint venture partners, distributors or strategic collaborators; concerned with mutual benefits, shared risks and aligned objectives.
Non-Governmental Organizations (NGOs) & Interest Groups:
Advocate for social, environmental or ethical issues; concerned with the company’s social responsibility, sustainability and ethical conduct.
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