➤ When do managers rely on reward or coercive power instead of legitimate power?
Managers use reward power to motivate performance through raises, bonuses, promotions, or recognition when positive incentives work. They use coercive power to enforce rules, correct serious misconduct, or deter harmful behavior through sanctions or disciplinary actions. Both should be applied sparingly and fairly to avoid resentment, reduced morale, or damage to trust and long-term commitment.
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