Category: Management

Which of the following tactics is used by both Tim Horton’s and Lululemon to cater to customer demands?
BOPIS
Drive-thru Optimization
Third-party integrations
Delivery partnerships

Which of the following is not a typical source of competitive advantage for a firm?A. Specific knowledgeB. Natural endowmentsC. SkillsD. CompetenciesE. Superior strategies

Which of the following is NOT a key element necessary for sustained innovation?
a. Commercial success
b. Protection for ideas
c. Rewards for innovators
d. Government regulation

Which conflict style includes a preference to “give in and lose” because one is non-confrontational?CompromiserAccommodatorAvoiderProblem-solving collaboratorCompetitive forcer

Which of the following rater errors is made when people give higher evaluation to individuals who they consider akin to themselves?
Selective
Distributional
Halo
Similar -to-me

Which criteria is critical for working virtually? (CLO1)
Enjoying solitary tasks
Demonstrating self-discipline
Preferring face-to-face meetings
Having a designated office space

Which of the following is sometimes referred to as an implied-in-law contract?
Implied-in-fact contracts.
Express contracts and quasi-contracts.
Express contracts.
Quasi-contracts.

Which project management approach uses the 5S quality tool and implements a Kanban scheduling system to manage production?
1 point
Waterfall
Scrum
Lean
Agile