Category: Management

Which of the following workgroup processes is related to sales and marketing?
Group of answer choices
customer support
HR planning
lead tracking
accounts receivable
order management

Which department shows the highest variance of job satisfaction scores?
Group of answer choices
Administrative
Maintenance
Management
Production
Quality Control
Shipping / Receiving

➤ What business structure is the most complicated and expensive?
Corporations are generally the most complicated and expensive business structure. Forming a corporation requires articles of incorporation, bylaws, capitalization, registered agents, and state filing fees. Ongoing costs include annual reports, franchise taxes, legal and accounting services, board meetings, and shareholder compliance. Public corporations face additional SEC and audit expenses.

Which of the following is an example of a sales promotional tool aimed at final consumers or users?
Group of answer choices
Merchandising aids
Portfolios
Coupons
Training materials

➤ How do I compute safety stock once I have the z value?
Multiply the z value by the standard deviation of demand during lead time: Safety stock = z × σ_LT. If demand and lead time vary, use the combined standard deviation for demand during lead time. Round up to practical units and add this buffer to average lead-time demand for reorder calculations.

Which of the following is the best example of disruptive innovation?
Amazon’s e-commerce platform
Coca-Cola’s Diet Coke product
Dell’s laptop computers
Verizon’s wireless services