According to Mannix and Neale, surface diversityusually benefits teams.has inconsistent effects on…

➤ How does surface diversity differ from deep-level diversity?
Surface diversity covers visible characteristics; deep-level diversity refers to differences in beliefs, values, personality, and expertise. Surface traits influence initial social dynamics, while deep-level differences shape long-term teamwork, information exchange, and performance. Over time, deep-level diversity often becomes more predictive of team outcomes than surface attributes.