Characteristic of business processes include:A)potentially cross-departmentalB)often include…

➤ How do internal and external users participate in business processes?
Internal users like employees and managers perform tasks, approve work, and monitor performance. External users such as customers, suppliers, and regulators trigger or receive process outputs and exchange information. Effective processes define roles, access rights, interfaces, and touchpoints to ensure secure data flow and timely handoffs between participants.