Refer to the following scenario for the next 2 questions. A division of a hospitality organization has been working with a consulting firm to implement an employee engagement initiative. To assess engagement, the consulting firm administers a 100 -question survey with a five-point Likert scale to employees of the division. The CEO is impressed with the results and decides to extend the initiative across the organization. As a result, the HR director is tasked with rolling out an organization-wide employee engagement initiative. During the rollout, the HR organization las low scores on the engagement survey. To address this, the HR director assigns an early-career training and development nanager to work with HR managers to improve engagement. There are five HR supervisors for 70 employees, with HR offices anging in size from four to 40 employees.
To assess the results, the training and development manager reviews all 100 questions in the survey. What should be done to st understand the results?
Answers:
Utilize a statistical package to discover key differences between locations and functions.
Analyze the average score for each question for each HR organization.
Analyze where the very low and very high survey scores were for each location.
Look at the percentage of responses at the top of the range.
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