In demand (spend) management, the equivalent term to specifications for a service contract is known…

➤ How does an SOW differ from an SLA, SOP, or SQC?
SOW defines project scope and deliverables; SLA sets measurable service levels and penalties; SOP documents internal standard procedures; SQC refers to quality control methods or clauses. SOW and SLA are contractual documents, while SOP is an internal guide; SQC elements may be embedded into the SOW or SLA for quality assurance.