Peter is team leader of a production molding machine. Recenty he has noticed that one of the…

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➤ Is confronting both employees publicly recommended, or are alternative approaches better?
Public confrontation can embarrass workers and damage trust and team cohesion. Instead, speak privately to each person, state the observed facts, and outline expected behavior and consequences. Use a coaching tone and follow up with written notes. If issues persist, arrange a mediated meeting with both parties and their team leaders to resolve the problem professionally.

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