QUESTION 1 (20 Marks) 1.1 Define the following terms: 1.1.1 Stakeholders. (4 Marks) 1.1.2…

QUESTION 1 (20 Marks)
1.1 Define the following terms:
1.1.1 Stakeholders. (4 Marks)
1.1.2 Stakeholder Identification. (3 Marks)
1.2 With reference to question 1.1.2 above identify the stakeholders that Google was involved with. (3 Marks)
1.3 Explain why it is important to engage stakeholders and what value has Google created through stakeholder engagement? (10 Marks)
QUESTION 2 (20 Marks)
2.1 Google has identified one risk and categorised it as a major risk. Google would have done this by means of the primary components of a risk. Identify this particular risk and explain how Google would categorise this risk using the primary components. (5 Marks)
2.2 Organisations like Google have a Project Management Office (PMO) to assist with the execution of any of their projects. What would be the primary function of the PMO Office for Google? (6 Marks)
2.3 Having identified the stakeholders from the case study in Question 1, there are TWO (2) principles that are more ethical in the stakeholder classification. Discuss these principles. (6 Marks)
2.4 The Body Shop talks about the success on partnerships that the organisation has been having. Quote from the passage the statement that confirms that The Body Shop had successfully worked with stakeholders and identify the stakeholders for The Body Shop. (3 Marks)
SECTION B [60 MARKS]
Answer ANY THREE (3) questions in this section.
QUESTION 3 (20 Marks)
3.1 The project manager and the project team should strive to know their stakeholders if they are interested in the success of the project. What would be the reasons for identifying stakeholders? (5 Marks)
3.2 Identify and discuss FOUR (4) categories of stakeholders. Provide examples in your answer. (12 Marks)
3.3 Between the stakeholders that are commonly classified as bondholders, and those regarded as constituting the project community external to the project organisation, who amongst them has the power and ability to halt the project and why? (3 Marks)
QUESTION 4 (20 Marks)
4.1 Discuss ALL FIVE (5) categories upon which stakeholders may be grouped in order to enable use of the Stakeholder Assessment Matrix. (10 Marks)
4.2 What activities are involved in Manage Stakeholder Engagement? (10 Marks)
QUESTION 5 (20 Marks)
5.1 Why is monitoring and controlling stakeholder engagement important for project management? (5 Marks)
5.2 Discuss how you will go about completing and Reviewing the Results of Control and Monitor Stakeholder Engagement. (15 Marks)
QUESTION 6 (20 Marks)
6.1 According to your own understanding, identify FIVE (5) reasons that bring about conflicts within a project. In addition, identify FIVE (5) factors that influence conflict resolution. (10 Marks)
6.2 Identify TWO (2) modes of communication that can be used by Stakeholders in a project and provide examples. (10 Marks)