Question 50 (2 points)Approximately what percentage of customers who defect (stop buying) do it because they are dissatisfied with the company’s good or service?
80%
50%
15%
3%
Question 50 (2 points)Approximately what percentage of customers who defect (stop buying) do it because they are dissatisfied with the company’s good or service?
80%
50%
15%
3%
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