True or false: Problems related to the quality of healthcare are mostly due to individual mistakes…

➤ How do healthcare organizations identify system-level causes?
Organizations use tools like root cause analysis, failure mode and effects analysis (FMEA), incident reporting databases, and process mapping to find system-level causes. They include frontline staff in safety huddles, conduct human factors assessments, analyze near misses and adverse events, and track metrics to prioritize changes in workflows, equipment, training, and policies.