Xavier is the project manager for a new company renting short-term workspaces in a bustling downtown area. The spaces are designed to accommodate various work styles, offering private offices, open work areas, and conference rooms. During the initial planning stages, the architects estimated the design capacity of the space to be 150 occupants. This includes adequate workspace, meeting areas, and amenities to comfortably support that number of people. However, after launching the space, he has noticed a surge in membership applications exceeding the design capacity. Since the space feels crowded at times, some members have expressed a desire for additional dedicated work areas.
Considering the concept of design capacity, what is the BEST FIRST STEP in deciding how to address the membership growth and overcrowding?a.) Analyze actual member usage patterns of different workspaces to identify potential areas for optimization.
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