Item shrm3076. Refer to the following scenario for the next 3 questions.
Company is building a new sawmill facility with advanced processing technology in a medium-sized community to replace an older sawmill. The older sawmill employs over 500 people in a small community and will close once the new sawmill is complete. Approximately 100 employees at the older sawmill will be transferred to the new sawmill facility, with the other positions eliminated due to process and technology improvements. The company’s leadership has drafted a plan to communicate the pending layoffs to all employees. According to the HR department, uncertainty is high throughout this transition. Several weeks ago, tension escalated significantly at the old sawmill when a maintenance department worker, a long-term employee with the company, initiated a verbal dispute over the company radio system with a forklift operator who recently joined the company’s shipping department. A physical altercation resulted when the operator drove a forklift from the shipping department to the maintenance department to confront the maintenance employee.
Which action should the HR manager take to address the altercation that occurred?
Answers
Meet with the employees’ managers to discuss why the behavior is inappropriate and potential consequences.
Ask the two employees if they are having concerns during the transition, and provide any support needed.
Meet with the employees to begin the disciplinary action process with both employees, and document the results.
Involve a mediator to influence the two employees to settle issues more cooperatively.
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