Category: Applied Sciences

  • [Solved] BENCHMARK VALUE MISSION

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    **files (4)** – ## BENCHMARK-VALUES.docx – ## characteristicsgoodvisionstatement.pdf – ## characteristicsgoodmissionstatement.pdf – Rubric-MissionVisionandValuesAnalysis.pdf **## BENCHMARK-VALUES.docx** BENCHMARK -MISSION VALUE & VALUES ANALYSIS ASSIGNMENT Identify the **UnitedHealth Group mission, …

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    **files (4)**

    – ## BENCHMARK-VALUES.docx

    – ## characteristicsgoodvisionstatement.pdf

    – ## characteristicsgoodmissionstatement.pdf

    – Rubric-MissionVisionandValuesAnalysis.pdf

    **## BENCHMARK-VALUES.docx**

    BENCHMARK -MISSION VALUE & VALUES ANALYSIS ASSIGNMENT

    Identify the
    **UnitedHealth Group mission, vision, and values**. I attached some resources of characteristics of good vision and mission statements from my school’s library
    **PLEASE REVIEW** and
    **use**.

    Here is the reference:

    Moseley III, G. B. (2018).
    _Managing health care business strategy_(2nd ed.)
    _._  Jones and Bartlett Learning. ISBN-13: 9781284081107

    Write a paper
    **(1,000-1,250 words**) that analyzes the mission, vision, and value statements for the healthcare organization you have selected. The paper should address the following:

    1. Explain the importance of strategic direction and the purpose of the mission and vision statements in the strategic planning process.

    2. State the mission and vision of the selected organization.

    3. Utilize the criteria found in Chapter 6 to evaluate the mission and vision of the selected organization. Include discussion of whether the mission and vision statements contain the characteristics of good mission and vision statements and justify your position.

    4. Summarize the organization’s values and describe how they align to key tenets of the Christian worldview perspective. Include discussion about how adherence to these values can affect strategic planning and initiatives.

    5. Identify the major organizational resources needed to accomplish the mission and vision and uphold the company values.

    6. Identify strategies that can be employed to effectively manage resources to fulfill the organization's mission and vision.

    7. Describe the substance of an organization's strategic objectives and the contributions they make to the strategic planning process.

    **Please use references and in text citations. RUBRIC IS ATTACHED SEPARATEDLY USE APA FORMAT**

    **## characteristicsgoodvisionstatement.pdf**

    2089255 – Jones & Bartlett Learning ©

    Characteristics of a Good Vision Statement

    To perform its function of propelling the organization
    toward an identified point in the future, the vision
    statement should have certain qualities.

    A vision could be viewed as a kind of “dream” that
    motivates and drives the organization. It is definitely
    different from what the organization has now and
    appears to be a significant improvement. The difference
    between the current reality described in the mission
    statement and the idealized future described in the
    vision statement represents a significant stretch for the
    organization. The vision is bold and there is some
    uncertainty about whether it can be achieved.
    However, the vision statement is grounded in reality and
    it is possible. It reflects a solid understanding of the
    organization’s resources and competencies, in the
    context of the opportunities and threats that exist in the
    external environment.
    It will be challenging for employees to accomplish the
    vision. They will have to develop new abilities, dedicate
    themselves passionately to the effort, and perform at
    their very highest levels. A truly shared vision gets
    employees excited, makes them feel proud to be part of
    the organization that is pursuing it. They want to tell
    their friends what they are doing.
    All the firm’s stakeholders find something appealing
    about the vision, an aspect of it that serves their
    interests. It is flexible and adaptable enough to allow
    managers and employees to display individual initiative
    in pursuing it. It is capable of being communicated to all
    interested parties.

    2089255 – Jones & Bartlett Learning ©

    Guidelines for Describing an Organization’s
    Vision

    A few other maxims will enhance the effectiveness of the
    vision:

    It is stated in clear language comprehensible to all
    stakeholders.
    It describes a future that is unique to the organization
    and especially appealing to its stakeholders, particularly
    its customers.
    It sets a specific chronological time deadline for its
    realization.
    It describes a vivid, compelling picture of the
    organization’s future that excites its employees, inspiring
    them to desire it and make it happen.
    It incorporates features that are, if not quantitatively
    measurable, so concrete and objective that there will be
    no mistaking when the vision has been reached.
    It is realistic and achievable, yet stretches the
    organization, asking its people to accomplish more than
    perhaps they think they can.
    It builds on and grows out of the mission.
    Like the mission, it is concise and memorable.

    **## characteristicsgoodmissionstatement.pdf**

    2089255 – Jones & Bartlett Learning ©

    Characteristics of a Good Mission Statement

    A good mission statement has the following characteristics:

    It should be short, about 200 to 300 words, definitely no
    more than a single page. Drafting a concise mission
    statement can pose a challenge for many executive
    teams that are inclined to describe at length the premise
    of the organization.
    It should be memorable (one reason for the brevity). Key
    stakeholders, certainly the managers and employees,
    should be able to remember it, almost verbatim, and
    explain it to someone else without hesitating.
    It should be stated in broad enough terms to allow for
    the generation and consideration of feasible alternative
    objectives and strategies without unduly stifling
    management creativity. The generality of language gives
    the firm flexibility in adapting to changing external
    environments and internal operations.
    It should be expansive in a way that reconciles
    differences among, and still appeals to, an organization’s
    diverse stakeholders (employees, managers,
    shareholders, board of directors, customers, suppliers,
    distributors, creditors, government regulators and
    payers, labor unions, competitors, public interest
    groups, community groups, media, and the general
    public). All stakeholders’ claims on an organization
    cannot be satisfied with equal emphasis. A good mission
    statement indicates the relative attention that an
    organization will give to the interests of different
    stakeholders.
    It suggests where managers should be looking for future
    opportunity and steers them away from other areas. It
    provides a basis for generating and screening strategic
    options, and selecting specific strategies to implement.

    2089255 – Jones & Bartlett Learning ©

    It highlights the points of differentiation with other
    businesses, particularly competitors, and sets forth the
    basis for the firm’s competitive advantage.
    It arouses positive feelings and emotions about the
    organization and an individual’s role within it. It attracts
    and deters potential staff. It gives the impression that
    the firm is successful, knows what it is doing, is
    professionally managed, has direction, and is worthy of
    time, support, and investment.
    It is communicated to, understood by, and embraced by
    all members of the organization.
    It is more pragmatic, with a more immediate purpose,
    than a vision statement.

    The faster the external environment is changing, the more
    frequently the mission should be reviewed. A successful
    organization will inevitably outgrow its original mission. As
    time passes and its operations expand, the organization will
    develop new competencies and a more perceptive view of
    available opportunities. Mission changes will seem to make
    sense.

    Even if they are not overly concerned about their social
    obligations, for-profit corporate executives still have to
    reconcile an inevitable duality in their missions. One
    mission is to maximize the return to the owners of the
    business, the shareholders, on the investments that they
    have made in the business.

    1 Drucker PF. The Theory of Business. Harvard Business Review.
    September–October 1994.

    The other mission concerns the substance of the
    organization’s operations—the products and services that it
    creates and the customers to whom it offers them. Many,
    perhaps most, for-profit business shareholders do not care

    2089255 – Jones & Bartlett Learning ©

    about the substantive mission of the organizations in which
    they invest. Tobacco companies have never lacked for
    shareholders—as long as their financial performance has
    been above average. It is true that some

    **Rubric-MissionVisionandValuesAnalysis.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/rubric-missionvisionandvaluesanalysis-pdf)

    **Rubric-MissionVisionandValuesAnalysis.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/rubric-missionvisionandvaluesanalysis-pdf)

    **## BENCHMARK-VALUES.docx**

    BENCHMARK -MISSION VALUE & VALUES ANALYSIS ASSIGNMENT

    Identify the
    **UnitedHealth Group mission, vision, and values**. I attached some resources of characteristics of good vision and mission statements from my school’s library
    **PLEASE REVIEW** and
    **use**.

    Here is the reference:

    Moseley III, G. B. (2018).
    _Managing health care business strategy_(2nd ed.)
    _._  Jones and Bartlett Learning. ISBN-13: 9781284081107

    Write a paper
    **(1,000-1,250 words**) that analyzes the mission, vision, and value statements for the healthcare organization you have selected. The paper should address the following:

    1. Explain the importance of strategic direction and the purpose of the mission and vision statements in the strategic planning process.

    2. State the mission and vision of the selected organization.

    3. Utilize the criteria found in Chapter 6 to evaluate the mission and vision of the selected organization. Include discussion of whether the mission and vision statements contain the characteristics of good mission and vision statements and justify your position.

    4. Summarize the organization’s values and describe how they align to key tenets of the Christian worldview perspective. Include discussion about how adherence to these values can affect strategic planning and initiatives.

    5. Identify the major organizational resources needed to accomplish the mission and vision and uphold the company values.

    6. Identify strategies that can be employed to effectively manage resources to fulfill the organization's mission and vision.

    7. Describe the substance of an organization's strategic objectives and the contributions they make to the strategic planning process.

    **Please use references and in text citations. RUBRIC IS ATTACHED SEPARATEDLY USE APA FORMAT**

    **## characteristicsgoodvisionstatement.pdf**

    2089255 – Jones & Bartlett Learning ©

    Characteristics of a Good Vision Statement

    To perform its function of propelling the organization
    toward an identified point in the future, the vision
    statement should have certain qualities.

    A vision could be viewed as a kind of “dream” that
    motivates and drives the organization. It is definitely
    different from what the organization has now and
    appears to be a significant improvement. The difference
    between the current reality described in the mission
    statement and the idealized future described in the
    vision statement represents a significant stretch for the
    organization. The vision is bold and there is some
    uncertainty about whether it can be achieved.
    However, the vision statement is grounded in reality and
    it is possible. It reflects a solid understanding of the
    organization’s resources and competencies, in the
    context of the opportunities and threats that exist in the
    external environment.
    It will be challenging for employees to accomplish the
    vision. They will have to develop new abilities, dedicate
    themselves passionately to the effort, and perform at
    their very highest levels. A truly shared vision gets
    employees excited, makes them feel proud to be part of
    the organization that is pursuing it. They want to tell
    their friends what they are doing.
    All the firm’s stakeholders find something appealing
    about the vision, an aspect of it that serves their
    interests. It is flexible and adaptable enough to allow
    managers and employees to display individual initiative
    in pursuing it. It is capable of being communicated to all
    interested parties.

    2089255 – Jones & Bartlett Learning ©

    Guidelines for Describing an Organization’s
    Vision

    A few other maxims will enhance the effectiveness of the
    vision:

    It is stated in clear language comprehensible to all
    stakeholders.
    It describes a future that is unique to the organization
    and especially appealing to its stakeholders, particularly
    its customers.
    It sets a specific chronological time deadline for its
    realization.
    It describes a vivid, compelling picture of the
    organization’s future that excites its employees, inspiring
    them to desire it and make it happen.
    It incorporates features that are, if not quantitatively
    measurable, so concrete and objective that there will be
    no mistaking when the vision has been reached.
    It is realistic and achievable, yet stretches the
    organization, asking its people to accomplish more than
    perhaps they think they can.
    It builds on and grows out of the mission.
    Like the mission, it is concise and memorable.

    **## characteristicsgoodmissionstatement.pdf**

    2089255 – Jones & Bartlett Learning ©

    Characteristics of a Good Mission Statement

    A good mission statement has the following characteristics:

    It should be short, about 200 to 300 words, definitely no
    more than a single page. Drafting a concise mission
    statement can pose a challenge for many executive
    teams that are inclined to describe at length the premise
    of the organization.
    It should be memorable (one reason for the brevity). Key
    stakeholders, certainly the managers and employees,
    should be able to remember it, almost verbatim, and
    explain it to someone else without hesitating.
    It should be stated in broad enough terms to allow for
    the generation and consideration of feasible alternative
    objectives and strategies without unduly stifling
    management creativity. The generality of language gives
    the firm flexibility in adapting to changing external
    environments and internal operations.
    It should be expansive in a way that reconciles
    differences among, and still appeals to, an organization’s
    diverse stakeholders (employees, managers,
    shareholders, board of directors, customers, suppliers,
    distributors, creditors, government regulators and
    payers, labor unions, competitors, public interest
    groups, community groups, media, and the general
    public). All stakeholders’ claims on an organization
    cannot be satisfied with equal emphasis. A good mission
    statement indicates the relative attention that an
    organization will give to the interests of different
    stakeholders.
    It suggests where managers should be looking for future
    opportunity and steers them away from other areas. It
    provides a basis for generating and screening strategic
    options, and selecting specific strategies to implement.

    2089255 – Jones & Bartlett Learning ©

    It highlights the points of differentiation with other
    businesses, particularly competitors, and sets forth the
    basis for the firm’s competitive advantage.
    It arouses positive feelings and emotions about the
    organization and an individual’s role within it. It attracts
    and deters potential staff. It gives the impression that
    the firm is successful, knows what it is doing, is
    professionally managed, has direction, and is worthy of
    time, support, and investment.
    It is communicated to, understood by, and embraced by
    all members of the organization.
    It is more pragmatic, with a more immediate purpose,
    than a vision statement.

    The faster the external environment is changing, the more
    frequently the mission should be reviewed. A successful
    organization will inevitably outgrow its original mission. As
    time passes and its operations expand, the organization will
    develop new competencies and a more perceptive view of
    available opportunities. Mission changes will seem to make
    sense.

    Even if they are not overly concerned about their social
    obligations, for-profit corporate executives still have to
    reconcile an inevitable duality in their missions. One
    mission is to maximize the return to the owners of the
    business, the shareholders, on the investments that they
    have made in the business.

    1 Drucker PF. The Theory of Business. Harvard Business Review.
    September–October 1994.

    The other mission concerns the substance of the
    organization’s operations—the products and services that it
    creates and the customers to whom it offers them. Many,
    perhaps most, for-profit business shareholders do not care

    2089255 – Jones & Bartlett Learning ©

    about the substantive mission of the organizations in which
    they invest. Tobacco companies have never lacked for
    shareholders—as long as their financial performance has
    been above average. It is true that some

    **Rubric-MissionVisionandValuesAnalysis.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/rubric-missionvisionandvaluesanalysis-pdf)

    **## BENCHMARK-VALUES.docx**

    BENCHMARK -MISSION VALUE & VALUES ANALYSIS ASSIGNMENT

    Identify the
    **UnitedHealth Group mission, vision, and values**. I attached some resources of characteristics of good vision and mission statements from my school’s library
    **PLEASE REVIEW** and
    **use**.

    Here is the reference:

    Moseley III, G. B. (2018).
    _Managing health care business strategy_(2nd ed.)
    _._  Jones and Bartlett Learning. ISBN-13: 9781284081107

    Write a paper
    **(1,000-1,250 words**) that analyzes the mission, vision, and value statements for the healthcare organization you have selected. The paper should address the following:

    1. Explain the importance of strategic direction and the purpose of the mission and vision statements in the strategic planning process.

    2. State the mission and vision of the selected organization.

    3. Utilize the criteria found in Chapter 6 to evaluate the mission and vision of the selected organization. Include discussion of whether the mission and vision statements contain the characteristics of good mission and vision statements and justify your position.

    4. Summarize the organization’s values and describe how they align to key tenets of the Christian worldview perspective. Include discussion about how adherence to these values can affect strategic planning and initiatives.

    5. Identify the major organizational resources needed to accomplish the mission and vision and uphold the company values.

    6. Identify strategies that can be employed to effectively manage resources to fulfill the organization's mission and vision.

    7. Describe the substance of an organization's strategic objectives and the contributions they make to the strategic planning process.

    **Please use references and in text citations. RUBRIC IS ATTACHED SEPARATEDLY USE APA FORMAT**

    **## characteristicsgoodvisionstatement.pdf**

    2089255 – Jones & Bartlett Learning ©

    Characteristics of a Good Vision Statement

    To perform its function of propelling the organization
    toward an identified point in the future, the vision
    statement should have certain qualities.

    A vision could be viewed as a kind of “dream” that
    motivates and drives the organization. It is definitely
    different from what the organization has now and
    appears to be a significant improvement. The difference
    between the current reality described in the mission
    statement and the idealized future described in the
    vision statement represents a significant stretch for the
    organization. The vision is bold and there is some
    uncertainty about whether it can be achieved.
    However, the vision statement is grounded in reality and
    it is possible. It reflects a solid understanding of the
    organization’s resources and competencies, in the
    context of the opportunities and threats that exist in the
    external environment.
    It will be challenging for employees to accomplish the
    vision. They will have to develop new abilities, dedicate
    themselves passionately to the effort, and perform at
    their very highest levels. A truly shared vision gets
    employees excited, makes them feel proud to be part of
    the organization that is pursuing it. They want to tell
    their friends what they are doing.
    All the firm’s stakeholders find something appealing
    about the vision, an aspect of it that serves their
    interests. It is flexible and adaptable enough to allow
    managers and employees to display individual initiative
    in pursuing it. It is capable of being communicated to all
    interested parties.

    2089255 – Jones & Bartlett Learning ©

    Guidelines for Describing an Organization’s
    Vision

    A few other maxims will enhance the effectiveness of the
    vision:

    It is stated in clear language comprehensible to all
    stakeholders.
    It describes a future that is unique to the organization
    and especially appealing to its stakeholders, particularly
    its customers.
    It sets a specific chronological time deadline for its
    realization.
    It describes a vivid, compelling picture of the
    organization’s future that excites its employees, inspiring
    them to desire it and make it happen.
    It incorporates features that are, if not quantitatively
    measurable, so concrete and objective that there will be
    no mistaking when the vision has been reached.
    It is realistic and achievable, yet stretches the
    organization, asking its people to accomplish more than
    perhaps they think they can.
    It builds on and grows out of the mission.
    Like the mission, it is concise and memorable.

    **## characteristicsgoodmissionstatement.pdf**

    2089255 – Jones & Bartlett Learning ©

    Characteristics of a Good Mission Statement

    A good mission statement has the following characteristics:

    It should be short, about 200 to 300 words, definitely no
    more than a single page. Drafting a concise mission
    statement can pose a challenge for many executive
    teams that are inclined to describe at length the premise
    of the organization.
    It should be memorable (one reason for the brevity). Key
    stakeholders, certainly the managers and employees,
    should be able to remember it, almost verbatim, and
    explain it to someone else without hesitating.
    It should be stated in broad enough terms to allow for
    the generation and consideration of feasible alternative
    objectives and strategies without unduly stifling
    management creativity. The generality of language gives
    the firm flexibility in adapting to changing external
    environments and internal operations.
    It should be expansive in a way that reconciles
    differences among, and still appeals to, an organization’s
    diverse stakeholders (employees, managers,
    shareholders, board of directors, customers, suppliers,
    distributors, creditors, government regulators and
    payers, labor unions, competitors, public interest
    groups, community groups, media, and the general
    public). All stakeholders’ claims on an organization
    cannot be satisfied with equal emphasis. A good mission
    statement indicates the relative attention that an
    organization will give to the interests of different
    stakeholders.
    It suggests where managers should be looking for future
    opportunity and steers them away from other areas. It
    provides a basis for generating and screening strategic
    options, and selecting specific strategies to implement.

    2089255 – Jones & Bartlett Learning ©

    It highlights the points of differentiation with other
    businesses, particularly competitors, and sets forth the
    basis for the firm’s competitive advantage.
    It arouses positive feelings and emotions about the
    organization and an individual’s role within it. It attracts
    and deters potential staff. It gives the impression that
    the firm is successful, knows what it is doing, is
    professionally managed, has direction, and is worthy of
    time, support, and investment.
    It is communicated to, understood by, and embraced by
    all members of the organization.
    It is more pragmatic, with a more immediate purpose,
    than a vision statement.

    The faster the external environment is changing, the more
    frequently the mission should be reviewed. A successful
    organization will inevitably outgrow its original mission. As
    time passes and its operations expand, the organization will
    develop new competencies and a more perceptive view of
    available opportunities. Mission changes will seem to make
    sense.

    Even if they are not overly concerned about their social
    obligations, for-profit corporate executives still have to
    reconcile an inevitable duality in their missions. One
    mission is to maximize the return to the owners of the
    business, the shareholders, on the investments that they
    have made in the business.

    1 Drucker PF. The Theory of Business. Harvard Business Review.
    September–October 1994.

    The other mission concerns the substance of the
    organization’s operations—the products and services that it
    creates and the customers to whom it offers them. Many,
    perhaps most, for-profit business shareholders do not care

    2089255 – Jones & Bartlett Learning ©

    about the substantive mission of the organizations in which
    they invest. Tobacco companies have never lacked for
    shareholders—as long as their financial performance has
    been above average. It is true that some

    **Rubric-MissionVisionandValuesAnalysis.pdf**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/rubric-missionvisionandvaluesanalysis-pdf)

  • [Solved] HSA 4922- Capstone Project: Situational and Fiscal Analysis

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    Please see the file attached this is for Health Care Administration Major – [\ \ IMG_0490.png](https://www.sweetstudy.com/files/img-0490-png-10522109 "IMG_0490.png") – [\ \ IMG_0491.png](https://www.sweetstudy.com/files/img-0491-png-10522111 "IMG_0491.png") – [\ \ IMG_0492.png](https://www….

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    Assignment Prompt & Instructions

    Please see the file attached

    this is for Health Care Administration Major

    – [\
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  • [Solved] HSA 4421: Team Assign: Government Regulation and Regulatory Agencies

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    This is a Team hw, and I’m only assigned to do a part. My part is: (the last part) Responsible for Division and Program (Identifying 2 for CDC and 2 for CMS and describing their regulatory areas) https://www.hhs.gov/about/agencies/hhs-agencies-and-offices/index.html – [\ \ IMG_0501.png](https://w…

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    Assignment Prompt & Instructions

    This is a Team hw, and I’m only assigned to do a part.

    My part is: (the last part)

    Responsible for Division and Program (Identifying 2 for CDC and 2 for CMS and describing their regulatory areas)

    https://www.hhs.gov/about/agencies/hhs-agencies-and-offices/index.html

    – [\
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  • [Solved] Psychology outline

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    Outline instructions given once bid accepted

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  • [Solved] Psychological Disorders

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    Pick one of the disorders you read about in this module and learn more about it in order to make a **"At-a-Glance"** poster with details and visuals about the disorder. Visit the National Institute of Mental Health and search for the disorder, read through the information, then scroll to the section…

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    Pick one of the disorders you read about in this module and learn more about it in order to make a **"At-a-Glance"** poster with details and visuals about the disorder. Visit the National Institute of Mental Health and search for the disorder, read through the information, then scroll to the section on "Research and Statistics" or "Journal Articles or Reports" to find helpful links to outside information. Look elsewhere as well for details about the prevalence, signs, symptoms, details, and research related to the disorder. Keep track of all of your sources as you investigate. Think about why this particular condition might be a considered a disorder. Do you agree with the criteria used for considering this a disorder?

  • [Solved] Learning

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    Your assignment is to choose one of your OWN behaviors that you would like to modify, using the conditioning principles you learned about in the text and from the videos. Consider bad habits you might be interested in changing, such as biting your nails, not exercising, etc. You can utilize principl…

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    Assignment Prompt & Instructions

    Your assignment is to choose one of your OWN behaviors that you would like to modify, using the conditioning principles you learned about in the text and from the videos. Consider bad habits you might be interested in changing, such as biting your nails, not exercising, etc. You can utilize principles of classical or operant conditioning, recruit others to help you, employ successive approximations, and shaping and modify schedules of reinforcement in order to improve your life.

  • [Solved] Health Care Administration Capstone

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    Please respond to the following response: Introduction My name is Hannah Southard, and I live in the suburbs of Atlanta, Georgia. I currently work as a bedside labor and delivery registered nurse and serve as a relief charge nurse one to two days per week. In this role, I communicate constantly with…

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    Please respond to the following response:

    Introduction

    My name is Hannah Southard, and I live in the suburbs of Atlanta, Georgia. I currently work as a bedside labor and delivery registered nurse and serve as a relief charge nurse one to two days per week. In this role, I communicate constantly with both staff and patients, which has helped me understand how communication functions differently depending on the relationship. My future goals include completing my Master of Healthcare Administration degree and continuing to grow in leadership roles where I can improve staff engagement and patient outcomes.

    I have often been described as an over communicator in a positive way. I have found that when staff understand what is happening on the unit and patients understand what is happening in their care, there is more trust, better teamwork, and improved work ethic. This has shaped my perspective on effective communication in both leadership and patient care settings.

    Part II: Leadership Communication Versus Patient Communication

    Effective communication between leaders and employees and between health care professionals and patients share several core characteristics. These include clarity, transparency, active listening, empathy, and consistency. In both scenarios, communication should be two way and tailored to the audience. When communication is clear and supportive, it fosters trust and improves collaboration.

    In my role as a relief charge nurse, I frequently communicate with staff about assignments, patient acuity, and workflow changes. When I explain why decisions are made, such as adjusting assignments due to a high risk patient or an emergency cesarean section, staff are more understanding and willing to help. Similarly, when caring for laboring patients, I explain interventions and the reasoning behind them. For example, when repositioning a patient for fetal heart rate decelerations, I explain what I am doing and why. Patients often feel calmer and more confident when they understand the plan of care.

    Research supports this approach. Effective clinician patient communication improves trust and engagement, which can positively influence outcomes (Asan et al., 2021). Similarly, leadership communication competence has been shown to increase employee satisfaction and motivation (Madlock, 2008). These findings align with my experience that communication improves both staff performance and patient cooperation.

    Although the core principles are similar, communication should differ based on the relationship. Communication between leaders and employees often focuses on operational coordination, performance expectations, and team collaboration. It may involve shared decision making and more technical terminology. In contrast, communication with patients should prioritize education, reassurance, and emotional support.

    For example, when speaking with nurses about a category II fetal tracing, I may use clinical language and discuss interventions quickly. However, when speaking with the patient, I simplify the explanation and focus on reassurance. This adjustment ensures that information is appropriate for the audience and promotes understanding.

    Barriers exist in both scenarios. In leadership communication, barriers may include workload demands, time constraints, and unclear expectations. In patient communication, barriers often include anxiety, health literacy differences, and environmental distractions. Labor and delivery presents unique challenges, as patients may be in pain or distressed, making it difficult for them to process information. Similarly, busy shifts can limit the time available for staff updates.

    Ineffective communication can lead to significant risks in both relationships. Poor communication between leaders and employees may result in decreased morale, confusion, and reduced teamwork. In patient care, ineffective communication can increase anxiety, reduce trust, and negatively impact adherence to treatment plans. Communication failures in health care have been linked to adverse events, highlighting the importance of clear and consistent messaging.

    From my experience, when staff are not informed about changes, teamwork suffers. Likewise, when patients do not understand what is happening, anxiety increases. Over communicating, when done appropriately, helps reduce these risks by ensuring everyone involved understands the situation.

    Effective communication is essential in both leadership and patient care. While the goals differ, the principles of clarity, empathy, and transparency remain the same. In my role as a bedside labor and delivery nurse and relief charge nurse, I use communication to support staff and educate patients. By adapting communication to each audience, I can promote teamwork, improve patient satisfaction, and enhance outcomes.

    References

    Asan, O., Yu, Z., & Crotty, B. H. (2021). How clinician-patient communication affects trust in health information sources: Temporal trends from a national cross-sectional survey. PloS One, 16(2), e0247583. https://doi-org.libraryresources.columbiasouthern.edu/10.1371/journal.pone.0247583

    Madlock, P. E. (2008). The Link between Leadership Style, Communicator Competence, and Employee Satisfaction. Journal of Business Communication, 45(1), 61–78. https://doi-org.libraryresources.columbiasouthern.edu/10.1177/0021943607309351

  • [Solved] Health Care Administration Capstone

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    Compare and contrast effective communication between a leader and employees and a health care professional and patients: – What are the characteristics of effective communication in both scenarios? How is communication similar in each scenario? How should it differ between the two relationship struc…

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    Assignment Prompt & Instructions

    Compare and contrast effective communication between a leader and employees and a health care professional and patients:

    – What are the characteristics of effective communication in both scenarios? How is communication similar in each scenario? How should it differ between the two relationship structures?
    – What are the main barriers to effective communication in each scenario?
    – What are the risks associated with ineffective communication in each relationship structure?

    Your response must be at least 500 words and include evidence to support your responses. This evidence may be from your professional experience or outside sources.

    ****NEEDS TO BE DONE BY 3/28/26 BEFORE 11PM CENTRAL TIME****

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