2. Structural and personal factors that cause conflict factors related to conflict include things such as the way in which work is organized in a company.Use your knowledge of the structural and personal factors that can cause conflict to match each of the following examples with the type of conflict it causes.AnswerConflict FactorExample Status InconsistenciesA. Charisse is at home and she’s not happy with her manager. Her manager believes that Charisse isn’t working as fast as the other employees because Charisse isn’t motivated. But Charisse knows that all of the other employees have up-to-date computers and her computer is six years old. It just takes longer with an old machine! PerceptionsB. Aurelia is working with a group of copyeditors who take the work of content developers and make sure it is ready for publication. But now the content development team is two weeks late in getting their material to Aurelia’s team. Aurelia is angry at the content developers because she gets a bonus for getting work done on time. Values and EthicsC. Maria has been working as a maid at the Hotel Fandango for three years now. She is angry because she sees her boss taking off early some days, and Maria never gets to do that, regardless of how few guests the hotel might have had the night before. Communication BarriersD. Lisa and her manager Jill work in offices that are on opposite sides of the country. Lisa and Jill have disagreements frequently, but these are often just a problem with digital communication — it’s not easy to explain what you mean when you’re writing a quick instant message. InterdependenceE. Last week, you had a huge fight with one of your coworkers. You were saying that it was immoral to bring conch shells home from the Bahamas, while your coworker was saying that conch shells were just a by-product of the food industry in the Bahamas and it was fine to bring them home.
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