[35]Read the scenario below on office design and layout, and then answer the questions that follow.Cosmetic is a wholesale distributor of beauty products based in Kyalami, Johannesburg. The company bought out a number of small companies in the nail and beauty industry a few years ago and established a large distributing business, Star Nails, which became a well-known distributor.Star Nails was known for its service and fast deliveries. Deliveries in Pretoria would take place within two days after an order had been placed. In June 2015, customers in Pretoria suddenly found that deliveries were only made up to one week after an order had been placed. On enquiry, they were told that there was a new administrative manager, Mr Kunene. Changes due to technology began to affect the competencies of the administrative manager; and Mr Kunene struggled to work with the intranet of the company. This created communication problems, which affected the operations of the delivery section. The new administrative manager stated that
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