For this question, you are required to prepare an analysis that discusses the role of strategic…

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For this question, you are required to prepare an analysis that discusses the role of strategic operations management in enabling and preserving competitive advantage in an organisation involved in both manufacturing and service operations.
As part of the write-up, assume that you are responsible for running the operations of this organisation and think in more detail about the major differences, including the nature of products of both manufacturing and service industries.
You are then required to write a report based on the result of the above review of the major differences identified.
Your report should further analyse the specifics and differences in the nature of the operations management in organisations involved in both the manufacturing and service industries.
A very important strategic factor in achieving sustainable long-term competitive advantage for manufacturing and service operations in a dynamically changing global environment is innovation.
Therefore, as part of your report, explain what innovative strategies you would adopt for achieving the organisation’s long-term development in a changing global environment.
Your report must further highlight how adopting lean (Just-in-time) principles can assist the company to become more competitive and gain an advantage over its rivals.

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